Developing KPIs and HR Performance Framework for Pie in the Sky

Case Study Title: Developing KPIs and HR Performance Framework for Pie in the Sky

Industry / Sector: Food & Beverage / Bakery and Retail

Supervisor / Faculty Contributor: Dr. Muhammad Arif

Department: Department of Human Resources

Description: This case study examines organizational and performance management practices and develops a structured framework to improve role clarity, performance measurement, competency development, accountability, and operational efficiency.

Publication / Submission Period: Spring 2026