Food & Beverage / Bakery and Retail – Office of Research, Innovation and Commercialisation (ORIC)

Developing KPIs and HR Performance Framework for Pie in the Sky

Case Study Title: Developing KPIs and HR Performance Framework for Pie in the Sky Industry / Sector: Food & Beverage / Bakery and Retail Supervisor / Faculty Contributor: Dr. Muhammad Arif Department: Department of Human Resources Description: This case study examines organizational and performance management practices and develops a structured framework to improve role clarity, performance measurement, competency development, accountability, and operational efficiency. Publication / Submission Period: Spring 2026

Industry / Sector: Food & Beverage / Bakery and Retail

Supervisor / Faculty Contributor: Dr. Muhammad Arif

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